Refund Policy

Elite Promax Services values customer satisfaction and strives to provide excellent service at all times. However, we understand that there may be instances where you may need to request a refund. Please read our refund policy carefully to understand your rights and responsibilities regarding refunds.

Refund Eligibility

Refunds may be issued under the following circumstances:

• If a recharge transaction fails due to technical issues or system errors.
• If an incorrect recharge amount is deducted from your account.

Refund Process

To request a refund, please follow these steps:

1. Contact us immediately via email at dbp151188@gmail.com or call us at 9822774298.
2. Provide your transaction details, including your registered mobile number, transaction ID, and the reason for the refund request.
3. Our customer support team will review your request and initiate the refund process if it meets our refund eligibility criteria.
4. Refunds will be processed within [insert time frame] business days and will be credited back to the original payment method used for the transaction.

Contact Information

If you have any questions or concerns regarding our refund policy, please feel free to contact us at:
Elite Promax Services
Address: Godbole Vasti - Salgare Tal- Miraj Sangli Sangli Maharashtra 416418
Email: dbp151188@gmail.com
Mobile: 9822774298